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I am unable to add external users to confluence page

Shatabdi Bose
Shatabdi Bose
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July 3, 2024

Hello,

 

I am unable to add external colleagues who have mail ids in the format : 

 

aconext.hirt@extaccount.com & aconext.voigtmann@extaccount.com  to the Confluence page 

 

Sma4U-PMINavigator - Sma4U-PMINavigator - Confluence (mercedes-benz.com)

 

What is the process to onboard external accounts into Confluence? Even in ZULA i am unable to find the Confluence page?

Thanks,

Shatabdi

 

 

 

 

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Kristian Klima
Kristian Klima
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July 3, 2024

Hi @Shatabdi Bose and welcome to the Community.

You can invite them as Guests. Guests can access exactly one space at a time, they do not count towards your seat count, and you can give them all sorts permissions - either on group or individual level.

https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ 

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