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How to remove Confluence from my account?

I want to add JIRA to my account but not work, system just showing message JIRA trial requested. Seem like forbidden to combine confluence and JIRA in one account.

I can't found any option to delete confluence / cancel subscription.

Please help about comprehensive procedure or any direct link to delete it?



2 answers

0 votes

Hello @Heri Cahyono ,

Please contact the site administrator to remove your access.


Hi @Heri Cahyono 

If you're the Site Admin and looking to delete an application, you can do this:

  1. In Jira, go to Jira Settings (cog-icon in top-right) > Billing
  2. Press "Manage Subscriptions" from the left-hand side
  3. Locate Confluence, and press the 3-dots icon in the bottom-right corner of the product's white box (next to "Manage Users")
  4. Select Delete - then follow the prompts to delete your Confluence site

Please ensure you read the warnings - that all Confluence (Cloud) data will be deleted immediately.

You can also access "Manage Subscriptions" from - once on the main Admin page, press "View Site Bill" then follow from Step 2 onwards above.


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