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How to keep database layout but change Jira import data?

Danielle Bonneau
Contributor
November 18, 2024

I made a database that imports a list of tickets from Jira.  This database has numerous custom columns (ie data not from the Jira import).  I want to be able to keep the same layout and columns, but pull in a new list of tickets from Jira. 

When I try to change the Jira import, it's replacing all columns with data from Jira, and none of the columns I had created are there anymore. 

Am I missing something, or is this not possible yet?

thank you!

1 answer

0 votes
Brant Schroeder
Community Champion
November 18, 2024

@Danielle Bonneau You are not missing anything, the functionality is just not available yet.  Currently if you refresh the data through a new import any additions that you made will be lost unfortunately.  I have seen a lot of similar requests and would suggest that you vote for the enhancement request here:

Danielle Bonneau
Contributor
November 26, 2024

ok thanks Brant

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