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How to install Structure add on in jira ?

I try to use the free trial of the structure add-on and I got an error that I need to install the add on first.

in the manage apps the add on is active and the free month started today

1 answer

2 votes

Hello @Noa Tsruya ,

David from ALM Works here.  Welcome to the Community!

That sounds very odd.  To work out what may be happening here, it would be best to do so directly with our customer support team.

You can reach us via email or through our customer portal

Looking forward to hearing from you.

Best Regards,

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