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How to contact Confluence customer support team

Manjunath SC

Is there any way to directly contact the customer support team

I need help in integrating the Confluence tool to salesforce for better search functionality

In short - My Requirement is whenever I search some documents in salesforce, in the backend the system should go to the confluence tool and fetch the documents and display them in the salesforce, I don't want to store documents in the salesforce rather I want to store ib confluence,

Any quick help or guidance would be highly appriciated

Accepted answers

Callum Carlile _Automation Consultants_

@Manjunath SC If you go to the link that @Vero Rivas posted and under 'What can we help you with' select Technical Issues and Bugs, an additional dropdown will be shown and you can select your Confluence site from this list.

As you are not raising a bug, but are asking for some assistance, you should then select Level 4 ("issue or question") under the What is the impact to your business? dropdown.

This is one of the only ways to contact Atlassian for technical support, and they should be able to help you with your question

All comments

Vero Rivas

Hi @Manjunath SC

Get in touch via the Atlassian support page

https//support.atlassian.com/contact

Cheers

Manjunath SC

Hello Vero Rivas

Thanks for the reply,

But i have already gone through the the link which you have given but it did not help

Callum Carlile _Automation Consultants_

As you are not raising a bug, but are asking for some assistance, you should then select Level 4 ("issue or question") under the What is the impact to your business? dropdown.

This is one of the only ways to contact Atlassian for technical support, and they should be able to help you with your question

Manjunath SC

Helllo @Callum Carlile _Automation Consultants_

Thanks for the reply,

I have followed exact same steps which you have provided in the above feed, I am not getting the option "issue or question", after I select the confluence site option, I am getting the same two options "Explore community" and "View Documentation" ,