How do you use Lucid Spark Integration to enable expand view?

regina.galvez
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May 2, 2023

Hello,

I would like to understand why my confluence links, when pasted into Lucid Chart/Spark, do not display the expand option. My team enjoys how we can edit/view confluence documents without leaving Lucid Chart. 

Screen Shot 2023-05-02 at 9.55.15 AM.pngScreen Shot 2023-05-02 at 9.56.09 AM.png

Lately, my embedded links are unable to do that, and it is only displaying the Atlassian thumbnail. Any insight on how to fix this?

 

I have tried customer service from Lucid Spark, but no answers. 

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Edward Vasquez
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April 12, 2024

Is there any update on this? I have reached out to them and Lucid looks like they didn't even know they offered this service.

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Brant Schroeder
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August 20, 2023

@regina.galvez welcome to the Atlassian community

You will have to continue to reach out to Lucid as they support the product and will be the ones to provide an answer.

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