How can I sign up for HipChat when I already have a Cloud account?

When I try to sign up for HipChat, it tells me that there is already an account with my email address. My email address is used for my Crowd account, but the password for that account doesn't work for HipChat.

1 answer

This widget could not be displayed.

Hi Matt, 

HipChat and Crowd don't communicate between them yet. This means, that you might have already created a HC account. What happens if you try to reset your password when trying to login ( - 'Forgot Your Password?') ? Have you tried that? If so, and it still fails, please raise a ticket with HC Support team at They will be able to help you out on this matter. smile

Hope this helps! 


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

464 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you