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How can I sign in with Confluence Cloud?

Toby H
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Apr 04, 2023

I had installed the Confluence Cloud app on my phone. But as I wanted to sign in, it either kept showing me a loading screen indefinitely or I couldn't click on continue after selected which profile to sign in with.

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Dan Breyen
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Apr 05, 2023

I use my Atlassian ID to login to the Confluence Cloud.  I just tried logging in and am able to without issues. 

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Riley Venable (Atlas Bench)
Riley Venable (Atlas Bench)
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Apr 04, 2023 • edited

Here are some steps you can follow to troubleshoot the issue:

1. Make sure that you have a stable internet connection on your phone.

2. Try uninstalling and reinstalling the Confluence Cloud app on your phone.

3. Clear the app cache and data by going to your phone's Settings > Apps > Confluence Cloud > Storage > Clear cache/clear data.

4. If the issue persists, try restarting your phone and attempting to sign in again.

5. You can also try signing in through a web browser on your phone to see if that works.

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