How can I sign in with Confluence Cloud?

Toby H April 4, 2023

I had installed the Confluence Cloud app on my phone. But as I wanted to sign in, it either kept showing me a loading screen indefinitely or I couldn't click on continue after selected which profile to sign in with.

2 answers

0 votes
Dan Breyen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 5, 2023

I use my Atlassian ID to login to the Confluence Cloud.  I just tried logging in and am able to without issues. 

0 votes
Riley Venable (Atlas Bench)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2023

Here are some steps you can follow to troubleshoot the issue:

1. Make sure that you have a stable internet connection on your phone.

2. Try uninstalling and reinstalling the Confluence Cloud app on your phone.

3. Clear the app cache and data by going to your phone's Settings > Apps > Confluence Cloud > Storage > Clear cache/clear data.

4. If the issue persists, try restarting your phone and attempting to sign in again.

5. You can also try signing in through a web browser on your phone to see if that works.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events