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How can I sign in with Confluence Cloud?

Toby H
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 04, 2023

I had installed the Confluence Cloud app on my phone. But as I wanted to sign in, it either kept showing me a loading screen indefinitely or I couldn't click on continue after selected which profile to sign in with.

2 answers

0 votes
Dan Breyen
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Apr 05, 2023

I use my Atlassian ID to login to the Confluence Cloud.  I just tried logging in and am able to without issues. 

0 votes
Riley Venable (Atlas Bench)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 04, 2023 • edited

Here are some steps you can follow to troubleshoot the issue:

1. Make sure that you have a stable internet connection on your phone.

2. Try uninstalling and reinstalling the Confluence Cloud app on your phone.

3. Clear the app cache and data by going to your phone's Settings > Apps > Confluence Cloud > Storage > Clear cache/clear data.

4. If the issue persists, try restarting your phone and attempting to sign in again.

5. You can also try signing in through a web browser on your phone to see if that works.

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