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After migrating a bunch of spaces to Confluence Cloud Free I went to look at them - and I can't. The old permissions are in effect. Also, I cannot recover permissions because the service tier is free. So I can't look at them, I can't delete them. I'm stuck.
So, after checking further, here's a little more context.
I have two users in there - my org & site admin, and a site admin.
I performed a migration with the site admin. My org/site admin can't do a thing. The other user has all abilities.
As an org/site admin I should be a proper deity - why is that user blocked?
That situation is indeed what happens when we migrate restricted content from a Confluence site into another. The content brings over the permissions and restrictions applied in the source site.
Only someone who already has high enough access to the content can change those permissions. In the free plan we can either keep the restrictions or completely remove them.
if you choose to keep the restrictions:
For a user to have access to it, it need to be either in a group that is already able to access it in the source site or the user needs to be registered on the source site and have access to the content.
With this in mind I would like to ask you:
- Is the user who can access the migrated content, present in the source site of the content?
- Is the user who can access the migrated content, a member of a group that can access the content?
if you choose to remove the restrictions:
Let us hear from you, @Rob Horan!
I'm facing this exact same problem: I have a space migrated from server to cloud and it has kept the restrictions, but there is no way to remove these restrictions while you are on the free plan.
Maybe there was a time in the past where there was an option in Free to reset space permissions, but currently if I go to the Space Permissions all I can see is a modal dialog that says: