Healtheck tab on server is empty

[Deleted user]

The instructions to run the server health check says to do this:

Go to  > General Configuration > Troubleshooting and support tools to run the health check (available in Confluence 5.5 or later). 

I am running Confluence 5.6.5.

The health check tab is there, but it's empty?

[Shannon S]

Hi Anderson,

It sounds like you may be running into this bug: 

• CONFSERVER-34784

This has been resolved in Confluence 5.7. However, please be advised that any version of Confluence earlier than 6.0 is now reached End of Life.

If your Health Check Tab were working, this would actually be the first thing that it would warn you about.

My recommendation would be to upgrade to 6.0 or higher to resolve the issue.

Let me know if you have any questions!

Regards,

Shannon

[Deleted user]

Thanks Shannon! The first step the upgrade document says to run before doing an upgrade is to do the Health Check. So I guess I'll have to skip the Health Check and proceed with the upgrade steps.

[Shannon S]

Hi Anderson,

Yes, you will need to proceed without, unfortunately. Please be sure that you have all backups read before proceeding.

Regards,

Shannon