Header image and icons missing from space XML import (cloud -> cloud)

Tom Grant
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December 22, 2024

Hello,

I'm trying to move a Space from one instance to another to test out some stuff. 

I exported the space from the original instance as an XML and it imported fine. But once imported, all of the header imagery and page icons no longer show? I can see them in the list of attachments on the page but for some reason they're blank when I "visit" the page.

Any ideas? There are about 150 pages I'd need to manually re-upload imagery to, so I'm hoping there is something I'm doing wrong here?

P.S all other imagery and videos etc. seem to have imported fine?

1 answer

0 votes
Tomislav Tobijas _Koios_
Atlassian Partner
December 23, 2024

Hi @Tom Grant ,

This appears to be known issue (for both XML and CSV exports): CONFCLOUD-77892: Custom uploaded images in headers are not exported through XML/CSV 

I would suggest voting on linked suggestion and commenting on the same item. As also stated in the suggestion, I don't believe there's a workaround for this :/

Cheers,
Tobi

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