GraphQL error when trying to add a label to a Confluence page

Leigh Elliott June 16, 2022

Screenshot 2022-06-17 123613.png

When tring to add an already created label to a Confluence page I get the above error.  The full error text is:

GraphQL error: Exception while fetching data (/addLabels) : io.atlassian.platform.micros.asynchttp.ContextualMicrosHttpAsyncClient$ReadingResponseException: com.fasterxml.jackson.core.JsonParseException: Unexpected character ('X' (code 88)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: UNKNOWN; line: 1, column: 2]

I have closed my browser and tried reloading the page and adding the label but the problem recurs.  

Any advice on how to resolve?

5 answers

1 accepted

0 votes
Answer accepted
Leigh Elliott June 19, 2022

I have tested this again today and the problem has been resolved.

1 vote
Bridget June 17, 2022

same

jp_pienaar June 17, 2022

experiencing same issue as well

Pontus Axelsson June 17, 2022

me to :(

Jorge Luiz Moreira Silva June 17, 2022

Same here :(

Richard Duszczak June 17, 2022

also experiencing this issue. Cannot add new or select an existing label.

Kathy O_Donnell-Bustin June 17, 2022

Me too.   Please fix.  My cloud Confluence version:

Confluence 1000.0.0-f2458dd01458

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Lori Meeks June 17, 2022

Same here

Laura Cervantes June 17, 2022

Having the same problem here this morning too.

Bojan_Stojakovic-2 June 17, 2022

Same problem here, please open a ticket for this.

Like Bridget likes this
Bojan_Stojakovic-2 June 17, 2022

I've submitted a ticket to Atlassian support. You can all do the same here.

Like Kathy O_Donnell-Bustin likes this
Christin Veach-Dixon June 17, 2022

Thank you. I have submitted a ticket as well. 

Bojan_Stojakovic-2 June 17, 2022

It is resolved on our end.

Like # people like this
Christin Veach-Dixon June 17, 2022

Mine is resolved as well. 

0 votes
Lindsay Early June 17, 2022

Same!

0 votes
Christin Veach-Dixon June 17, 2022

I am getting errors as well. Same as above. Is there issues currently happening with labeling? 

 

See error code: 

GraphQL error: Exception while fetching data (/addLabels) : io.atlassian.platform.micros.asynchttp.ContextualMicrosHttpAsyncClient$ReadingResponseException: com.fasterxml.jackson.core.JsonParseException: Unexpected character ('X' (code 88)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: UNKNOWN; line: 1, column: 2]
0 votes
Steve Grupinski June 17, 2022

Exact same issue here.  Able to delete a label.  Get error when attempting to add.

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