Log a ticket with Atlassian , https://support.atlassian.com/requests/PCS-257197 and PCS-253511
Marketplace Glossary app that no longer works after migrating from server and login a ticket with Vendor suggest its issue with ecosystem compatibility.
https://bokucorp.atlassian.net/wiki/spaces/BOKU/pages/7390887991/Company+Glossary
The vendor shared this is due to https://ecosystem.atlassian.net/browse/CE-886
Also from suggestion from Atlassian support I had tried installing app but it way to migrate data from ‘Advance Table’ app to new Glossary app.Problem is we have huge data already in old `Table plus` and unaware how to migrate or export import data.
Can someone share some alternative apps they can use to create a glossary which works well and doesn't have compatibility issue with current cloud version and also how to migrate them from old app?
Hello Kunal,
I'm sorry to hear about the issues you're experiencing with your current glossary app after migrating to the cloud. We understand how crucial it is to have a reliable solution for managing your company's glossary effectively.
Our Glossary for Confluence app could be a suitable alternative for your needs. Our app is designed to seamlessly integrate with Atlassian Cloud, ensuring compatibility and smooth functionality. With our app, you can create, manage, and access your glossary with ease, without worrying about ecosystem compatibility issues.
In terms of migration from your old app, we have a dedicated support team ready to assist you every step of the way. We offer comprehensive migration services to help you seamlessly transition your data from the old app. Whether you're dealing with a large volume of data or have specific requirements, we're here to ensure a hassle-free migration process.
We'd be more than happy to offer you a demo of our app to showcase its features and discuss how it can address your specific needs. Feel free to reach out to us to schedule a demo or ask any questions you may have.
We look forward to the opportunity to assist you and provide you with a reliable solution for your Glossary needs.
Best regards,
Skander,
Vectors Team,
Hi @Kunal Modi and welcome to Community.
To find glossary apps that work on Confluence Cloud, you can filter your searches on the Marketplace to only include Cloud apps. The way Confluence Cloud and Cloud apps are run you won't have to worry about whether or not they are compatible.
As for migrating data from a server app, that depends entirely on what the app vendor provides. Unfortunately, many times it's not possible to migrate all the data from a Server instance. You may want to contact one of the vendors currently selling Confluence Cloud glossary apps to ask if they can help with a data migration as they may have had other customers in the same situation as you. You'll find the support contact information on the Marketplace listing for each app.
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