Getting "page tree failed to load" error message

[Jack Roland]

Hi,

I am getting a bug now again when trying to view all of the pages in my confluence --- "page tree failed to load" and the "something went wrong" error toast.

Problem occurs on both Safari and Chrome. I logged out, cleared cookies and cache, restarted computer - problem still occuring. Its occuring on for me on a paid Confluence account for my company, but also in my own free account.

I have also had a weird bug on Chrome where I can't even view the Kanbans on Jira.. but that's another topic. 

Would be really helpful to finally receive some support on this. 

Here is a screenshot.

Thanks

[nic_webb · Accepted solution]

Atlassian have just updated the status page for Confluence stating there's an issue with this.

[Max Haley]

Confluence Status (atlassian.com)

right you are

[Joris Nieuwenhuijse]

Same problem here

[Max Haley]

seeing this too, only for one of our teams of around 5

We have a user that has had a name change, is that the case for you?

[Kingsley]

We're having this issue across multiple users just this morning.

[Max Haley]

Confluence Status (atlassian.com)