Exporting to Word results in blurred images

Pascal Gruber
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May 21, 2024

When I export a page with inserted images to Word, the images are blurred.

What could be the reason for this?

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Teodora V _Fun Inc_
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May 21, 2024

Hi @Pascal Gruber 

Some members report that having the images in their original sizing may fix this. You can try expanding the images to their original sizes and generate a new export.

Pascal Gruber
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May 21, 2024

Hi @Teodora V _Fun Inc_ 

The images are already inserted in their original size. The "Original size" button is also already checked for all images.

Interestingly, a few images are normal and not blurred. On the whole page, however, all images are of the .png type and all of a similar size, without a specific border or similar.

Teodora V _Fun Inc_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 21, 2024

This behavior is so weird. I don't see any open bugs for Confluence Cloud; maybe you can log a support request and find the core issue with an Atlassian team member.

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