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Even after deleting Confluence from Manage Subscription page, there is no msg displayed as deleted

Divya Sukumaran
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March 12, 2024

Step1: In Manage Subscription page, under confluence Subscription, clicked on three dots near Manage Users

Step2: Dropdown popped up and clicked on delete

Step3: Navigating to another page to Type Delete in a Text Box

 

There is no display of message like the subscription is deleted. I am not sure if the Subscription is deleted.

 

1 answer

0 votes
Rebekka Heilmann _viadee_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi @Divya Sukumaran and welcome to the community!

Usually Site Admins will get an Email saying that the subscription has been canceled.

Under admin.atlassian.com go to "Billing" and check if the product is still there. It should give you the next billing date, which should be empty.

When you click on "Manage" you'll get more details.

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