Hi there,
I have an issue completing tasks in my Confluence space.
Interestingly, for the first newer task it works. For two older tasks, I keep getting the error message from the screenshot attached. I've actually had this issue for weeks/months.
Can anyone assist here?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hey @Barbara Szczesniak
1) I'm the Admin of the Space, so the page is not restricted. The tasks that can be marked completed are on the same page so can't be a restriction topic.
2) Same page
3) I could mark them completed on the Home page, but they still appear as open on the task summary page of my space :(
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Anna Linnebacher Your answer to #3 makes me think this is something that Atlassian Support needs to help you with. I've added what I think is the tag to get their attention on this post, but you may want to open your own support request.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello, @Anna Linnebacher
Thanks to @Barbara Szczesniak for flagging this. We'd like to investigate the problem, so I raised a support ticket on your behalf.
Please check your email and approve our data access request, and please reply to the support ticket with:
Thank you for your help!
Shannon S
Atlassian Cloud Support
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I haven't heard back from you on the support ticket yet. Are you having difficulty accessing it? You can log into https://support.atlassian.com and you should see your ticket listed there.
I'll follow up again with you on the ticket now, so please check your email!
Thank you,
Shannon S
Atlassian Cloud Support
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.