Hi, I am getting this error message when I am trying to publish updates on an existing page. Not on all my confluence page but on one specifically.
Even though I created the content on another page (text only) I also got this error after a while using and updating its content.
I can save it but can't publish it... so frustrating.
Any root cause or solution for this?
I have the same problem, only on one page...
Saw a similar discussion about this here: https://community.atlassian.com/t5/Confluence-questions/Getting-error-quot-Unable-to-communicate-with-server-Saving-is/qaq-p/27058
But those solutions didn't help. In my case i have no browser plugins and "%"- Signs work just fine.
We ran into the same issue recently. We think it has something to do with one of the many tables on the page. This is what I did to fix it.
I copied the page to another space. Note, it copied the version without the change we were trying to make.
I made the changes and saved the new page.
I deleted the content on the original page.
I then copied the source code from the new page to the old page and was able to save it.
We still haven't figured out what the issue is/was. We are using the server version of Confluence.
I removed @ mentions which were linked to deleted accounts and then I could publish changes. Additionally, I am going to try the below prior to deleting any account with published Confluence content:
I was the creator of the page that we had this error occur. We didn't have any mentions on the page. We have determined it has something to do with the multiple tables and maybe text boxes, in our case. We haven't spent any time trying to troubleshoot as it has only happened twice on two different pages in the same space. Glad you were able to correct your issue!
The issue went away for me when I removed snippets of HTML web pages I copied and pasted into Confluence. I'm thinking there's bad HTML or confusing HTML that Confluence does not like causing the timeout and error message. I will need to copy & paste as plain text going forward, or find a better way to include snippets from random web pages.
Had this error as well. I am not sure what is causing it, but I found a workaround.
Cut all content in the page (so it's on your clipboard, but is deleted). Then save the page. You should be able to save the page now. Then edit it again and paste the content here again. You should be able to update the page now without it throwing an error.
I had this same error many times today with just one page. I copied many HTML tables from an HTML page and pasted into this page.
The way that I was able to work around the issue was by pasting in only half of the tables at a time and publishing the page after each of the two paste actions.
Had a similar problem using the new editor in Confluence Cloud before publishing for the first time a copy of an existing page (that I had renamed and moved to a different space beforehand).
I clicked "Close" on the page draft then navigated to my Recent work > Drafts : To my surprise, a page named "Untitled" was showing (rather than with the name I had given it).
I opened this unnamed draft and indeed the title I had previously typed was gone! I retyped the page title and voilà, I was able to publish the page just fine!
Hope this helps someone...
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