Error during upgrade: Unable to dtermine location of the home directory ...

When starting the installer for Confluence 5.13 and selecting "Upgrade an existing confluence installation" after setting the directory and pressing next I receive:

Unable to determine location of the home direcotry. 'confluence.home' was not found inside confluence-init.properties.

But it is inside ...

Thanks for your support

2 answers

Hey Dieter,

 

Probably this is obsolete for you, but if anyone faces this error: It was due to the fact that the installer probably looks for registry settings which it can't find. Check if your current JIRA instance is installed by Atlassian's installer. I did have an instance which I created by copying the files only, and I couldn't upgrade. The only solution was:

  • delete my instance
  • install the original JIRA version
  • connect it to the database
  • run the new version installer

Hello Dieter,

Is that error given in the UI or in the logs? Eiteher way, is there a larger log snipprt from <confluence Home>/logs/atlassian-conflence.logs that you can show us? If I had to guess I would imagine we are hitting some kind of file permission error. In which case, are we running the installer as the same user which runs Confluence? If not, I would advise trying this.

Cheers,
Andrew

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

1,032 views 23 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you