Editing Mode Glitching

Louiesa Malicdem
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 15, 2024

Whenever I enter edit mode in a Confluence knowledge article, the screen/interface glitches. Texts are randomly selected, the page scrolls up or down automatically, and elements flicker.

I've already tried the initial troubleshooting steps:

  • Clearing the cache
  • Using Chrome and Edge

However, the issue persists and only occurs when editing articles.

How do we fix this? Any help would be greatly appreciated!

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2024

@Louiesa Malicdem welcome to the Atlassian community 

Does this happen on different computers as well?  Is it happening with all confluence knowlledge articles?  Are other users having the same issue?

I think it sounds like a stuck key. Let me know the answers to the questions above.

Maarten October 9, 2024

It happens to me as well.

And for the stuck key: that would impact other applications, which is not the case.

It happens to many pages, but not repeatable.

It seems to occur more frequently after converting to the new editor or when the page contains multiple images and/or links

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events