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Draw.iO is not working

Mohammed Saleem
Mohammed Saleem
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November 28, 2023

Niether Draw.Io is getting displayed not inserted in Confluence.

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Marija Radovic
Marija Radovic
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November 29, 2023

Hi @Neghena drawio Diagrams 

We replied to Mohammed's ticket he sent to our Service desk. Thanks for the initial reply 😊

Regards,

Marija

draw.io support

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Neghena drawio Diagrams
Neghena drawio Diagrams November 28, 2023

Hi Mohammed!  Can you give me a bit more information? Are your diagrams unable to appear on draw.io on confluence? Or are you unable to access draw.io via confluence? Do you have a current license?

 

If you do have a current license with draw.io and unable to access the app on your pages, I suggest checking out our support page and submitting a ticket.

 

https://drawio.atlassian.net/servicedesk/customer/portal/14

 

Hope this helps!

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