Drag and drop attachments - Confluence on demand

Hi

 

We use Confluence cloud- 

Confluence 1000.878.0 

 

We have found that if we go to a page, click the 3 dot icon (for the menu to attachments / export to word etc) and go to attachments - from the attachments page we cannot drag and drop a file into the drop area for attachments.

 

In chrome and firefox it opens the file in a new tab rather than upload the document to confluence (as though the browser didn't detect the upload element on the page) 

 

In IE, it highlights the dropping area as though it's working , but upon releasing the mouse button, the element stays highlighted and nothing happens.

 

Manual upload via the browse button works.

If we embed an attachments macro into a page, that drag and drop feature does work across browsers.

 

Thanks,

2 answers

There's no need to go to the Attachments page: Just drag and drop on to the Confluence page itself. If you drop an attachment in View mode, the attachment will be hidden, but if you drop it in Edit mode, a thumbnail will be generated.

Milo's right, but as a specific answer to your question: That sounds quite odd, and you've done the things we'd often suggest (different browser, different ways of uploading).  If you want to know why it's happening - or you need to work this way for some reason - put a ticket into Atlassian and ask them to investigate.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

803 views 38 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you