Does the system impose a timeframe for a new user to accept the invite?

Lisa Combs-Fortier (LCF)
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May 15, 2024

When inviting a new user to access our confluence instance (cloud), and using the Personalized email invite option, does the system impose a limited timeframe for the user to accept the invite and log into our Confluence instance?  If so, what is that timeframe?

We sent an individual an invite to access our confluence instance back in Jan, but they never logged in, and when they went to access it in May, they could not. I saw that they had never logged in, so I RESENT the Invite, and they were then able to gain access to our instance.  

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Laurie Sciutti
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May 15, 2024

Hello @Lisa Combs-Fortier (LCF) and welcome to the Community!  It looks like invitation links expire after 30 days. 

Ref:  https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/#Invitation-links 

Lisa Combs-Fortier (LCF)
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May 15, 2024

Thank you Laurie!  Appreciate the quick turn-around and Ref. link.

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