Does anyone know how I can get a hold of someone at Atlassian that can help with a W-9 and ACH?

Our company requires a W-9 to be completed along with an ACH authorization form. Emails to advocates@atlassian.com have gone unanswered. Has anyone been able to get a hold of a real person that can provide billing support at this company?

2 answers

This widget could not be displayed.
Thomas Schlegel Community Champion Jan 25, 2018

Hi Alan,

have you already tried reaching support at https://support.atlassian.com/ ?

This widget could not be displayed.
Ann Worley Atlassian Team Jan 25, 2018

Thanks for letting us know you need help with the W-9 and ACH auth.

I have opened a ticket for you on our support portal, at https://support.atlassian.com/contact. Please stand by for an email from that system.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

398 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you