Does Confluence supports custom domain access?

Karthick October 19, 2023

Does Confluence supports custom domain access for our organization's documentation. Could you please provide information on this feature?

1 answer

3 votes
Ollie Guan
Community Leader
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October 19, 2023

Hi @Karthick ,

Atlassian Access is an organization-wide subscription that connects your Atlassian cloud products to your identity provider. It allows you to enable enterprise-grade authentication features, and additional oversight, across your company domains.

https://www.atlassian.com/software/access

https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

Karthick October 19, 2023

No, I would like to know if it's possible to create a custom domain for Confluence. For instance,
can we set up a Confluence site with a domain like "confluence.testdomain.com" or "testdomain.com" 
instead of using the default "testdomain.atlassian.net"?

Harald Seyr
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October 20, 2023

Hi @Karthick 

as I understand, what you request is currently not possible. However, Atlassian is in the process to implement it.

Please check the pages

Custom Domains in Cloud - Development Update - Atlassian Community

Custom Domains in Cloud - Our Approach - Atlassian Community

that state the current plans regarding features and timeline.

Regards,

Harald

Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 20, 2023
Karthick October 20, 2023
  1. Is there a timeline for when we can expect the transition from beta to production?
  2. I came across some articles from about a few years ago suggesting that Confluence would offer custom domain options. 
  3. Can you confirm which domain URL is possible
    our expectation: wiki.<my-domain>.com
    or  <domain>.atlassian.net is the final domain that we get?

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