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Document did not save changes, again.

Jaroslaw I'm New Here Apr 04, 2022

While saving the document, I get a success message.
After checking the changes, it turns out that the work on the document has not been saved. A document history check shows that the document was saved, but a comparison to the previous version shows that nothing has been added.

The problem has already happened twice, each on a different day.

Has anyone had this problem before?

1 answer

0 votes
Brant Schroeder Community Leader Apr 04, 2022

@Jaroslaw Welcome to the Atlassian community

A couple of quick clarifying questions.  When you say document do you mean a confluence page or an actual document like a Word document?

If you are referencing a Confluence page can you provide a little more detail?  Are you leaving the page open for a very long time when making edits?  Are you opening additional Confluence tabs in the browser?  What browser are you using?


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