Document Failed to load

[Azri]

Hi Guys,

I recently uploaded a file to one of our Confluence pages. The upload process was successful, and I can view the document by navigating to More actions > Attachments > Files.

However, when I return to the page, it displays a "Failed to load" message, as shown in the attached screenshot.

Could you please let me know if there's anything I need to reconfigure, or if there might be an issue related to this Confluence page?

Thank you in advance for your assistance.

Best regards,
Azri

[Rodrigo · Accepted solution]

Hi Azri,

Hmmm... Could you review if this happens in other browsers? If this happens in others, then perhaps the fastest way to troubleshoot this is by contacting Atlassian Support.

Likewise, maybe the file is accessible via "Page Options -> Attachments," as a temporary workaround with your team.

Best
Rodrigo 

[Azri]

Hi @Rodrigo ,

Thanks for your prompt reply. I will direct contact with Atlassian Support as per your recommendation.

Have a nice day!

Regards,
Azri

[Rodrigo]

Happy to Help Azri, best of luck and have a nice day back!