Hi everyone, the organization I work for uses both Confluence "Wiki" and SharePoint for KMS/CMS and Knowledge Base purposes. What we dont do very well is leverage the full capability of either. There are various reasons for this but one key missing component is having the internal expertise. We need someone who is an expert developer / administrator for both Confluence & SharePoint but who also has a very deep understanding of Knowledge Base & Knowledge + Content Management best practice and methodologies.
Do such people exist out there? I have searched our local job markets and cannot find anyone who seems to specialize in this area. Most dev's are working in other languages and/or dont have the KMS/CMS/KB expertise.
I guess what we are looking for is a Knowledge Base admin with developer capability, who can really help us get the most out of the tools we have available to us.
Appreciate your thoughts and suggestions!