Desactivated user

Question

Hello,

One of our colleagues, who is now deactivated, locked their Confluence pages, and we need to modify the content. As a space admin, I tried removing their access, but I wasn’t able to.
Is there a way to regain modification access to those pages given the user is deactivated?

Thanks

marc -Collabello--Phase Locked- · Accepted Answer

Hi @Ghofrane KHALI ,

Have you tried:  adding yourself with page access, and after this removing the page access of the deactivated user?

Dave Mathijs · Accepted Answer

Hi @Ghofrane KHALI welcome the the Atlassian Community!

* Navigate to the Restricted Page:* As a space admin, go to the page in question.

* Check Current Restrictions:* On the page, click the padlock icon at the top right of the page to view current restrictions.

* Modify Restrictions:* Space admins can edit the restrictions by clicking on the "Edit Restrictions" button.
* From here, they can either:* Add users or groups to the page restrictions.
* Remove the restriction entirely.

* Remove the Restriction:* If desired, space admins can remove all page restrictions, making the page editable by all users who have access to the space.

Important Notes:

* Space admins cannot directly bypass restrictions to edit the page if they themselves are restricted. However, by modifying the restrictions, they can give themselves (or others) the necessary permissions.
* Once a space admin modifies the restrictions, they can gain the ability to view or edit the page as needed.