We have used Confluence for a while now. At the beginning of our company Confluence was the ideal solution. But our company has grown and with the new GDPR law, we have decided to stop Confluence because at this stage of our company we are not using it anymore. Here are the problem and question: our main administrator left the company and nobody else has the authority to stop confluence. We can't reach the old administrator. How can we stop Confluence?
Hi @Mike Altena
Is it Confluence Cloud (hosted by Atlassian) or Confluence Server (hosted on your own infrastructure)?
If it is Confluence Cloud I suggest you contact the Atlassian Support; support.atlassian.com -> Contact
If it is Confluence Server you need to find out on what Server it is running. Then simply uninstall it or just stop it, there is a stop-confluence.sh or .bat in the <installation directory>/bin. You need access to the server at least or course.
Regarding GDPR maybe this is worth a read: Privacy at Atlassian -> GDPR
Cheers
Niklas
If you have ssh access with sudo permissions on the server you can just execute to stop
/etc/init.d/confluence stop
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It is sad that you decided to stop using Confluence. Not sure which GDPR point pushed to this decision, but if you do not use it maybe that is more like a reason.
Confluence cannot be turned off from the UI. Only from the server side. There is no one that have access to physical/virtual machine? It could be stopped by simply turning this machine off. Another way is to block traffic on the network side, but this will not stop the application.
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