I deleted a user (my original username for the Sys Admin), but they still show up when you start typing the "@mention". How can I wipe them completely out?
Of note - we have JIRA Agile + Confluence. The user is completely deleted in JIRA (no "@mention" available), but not in Confluence.
It didn't note it failed. There were no issues associated, as it was when I was first setting up the account.
JIRA and Confluence are connected. The issue only pops up in Confluence. I cannot change the email address, as the user doesn't exist in the admin section anymore for me to change their address.
If a user has content – if there are pages that the user created or even modified – I believe that they cannot be actually deleted from Confluence. (Note: if the user list is maintained separately, such as via LDAP, then user account deletion does mostly work – I'm talking about when you have user accounts created within Confluence.
As Jonathan said, it is not possible to delete a user in the cloud environment that has made any contributions. My initial guess is that this user was probable deactivated, and unfortunately there is a current bug that still allows deactivated users to be @mentioned:
Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs