Daily backup fails

Hello Community,

After having migrating database (h2->mysql) , reinstalling Confluence, restoring backup and upgrading to 6.4.0, every thing is green is healthcheck.

I have only one problem, my daily schedules backups fail.

2017-09-20 09:11:26,040 WARN [Caesium-1-2] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.
2017-09-20 09:11:26,258 WARN [Caesium-1-2] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] endBackup Completed active objects backup.
2017-09-20 09:11:35,940 ERROR [Caesium-1-2] [confluence.importexport.impl.BackupJob] runJob Error while running the scheduled backup
java.io.IOException: Permission denied
at java.io.UnixFileSystem.createFileExclusively(Native Method)
at java.io.File.createNewFile(File.java:1012)
at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:461)
at com.atlassian.confluence.importexport.impl.BackupJob.runJob(BackupJob.java:67)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.doRunJob(JobRunnerWrapper.java:114)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.lambda$runJob$0(JobRunnerWrapper.java:90)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.runJob(JobRunnerWrapper.java:90)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(CaesiumSchedulerService.java:410)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:388)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34)
at java.lang.Thread.run(Thread.java:748)

 It seems to be related to a permission problem and the logs is asking to change  com.atlassian.activeobjects.confluence.backup to INFO, but i don't know in which configuration file i have to set this value.

Somebody could enlight me ?

Thank you

1 answer

This widget could not be displayed.

I managed to set the log via the GUI.

The log didn't help me that much.

I tried to set the scheduled backup WITHOUT attachement and it worked.

Then put back the attachement and failed.

I renamed /var/atlassian/application-data/confluence_2/attachments/ver003 and launched a backup (a lot of errors but the backup file was successfully created without the attachments)

Finally renamed the ver003 to original name and the scheduled backup now works...

Strange.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

403 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you