Create page pop-up not loading

[Mark Forrester]

Hi

We are using confluence cloud and when we click on the three dots next to create the pop-up appears but nothing loads.

Can anyone advise what could cause this thanks

[Mark Forrester · Accepted solution]

FYI resolved by support.

Appears the KB article gave the answer but as we are in the cloud we could not access that part of the system to verify.

A support call is required to resolve the issue if you in the cloud

[Ignacio Pulgar]

Thanks for sharing!

[Mark Forrester]

No problem this was the KB that was referred to by support, fix applied was Cause 2

• https://confluence.atlassian.com/confkb/unable-to-create-pages-the-create-page-popup-loads-forever-after-confluence-upgrade-to-5-x-330793034.html