Create backup for cloud is not creating backup

Nandini Sarker
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June 25, 2024

We use backup manager to create backup for cloud manually every week once. Usually we create backup for cloud from the option and it creates a backup file of the confluence. Since 2 days it is showing processing, screen shot attached. Ideally it should not take more than 1hr to create the backup. Backup size usually is between 7 to 8 GB. We are not sure why it is taking too long time to create the backup.

 

error confluence.jpg

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