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Convert Free account into paid

Ola Ptashuk
Ola Ptashuk Nov 14, 2023

I'm using free account at the moment for the number of years.

Confluence is still better for me that other products like Notion.

I would like to covert it to paid account. However, I am not sure how to do it, because when I press upgrate - it asks me to create the bnard new site/space etc, which I dont want to do.

I noticed there is no Help support with free accounts too, so the only way to proceed is to ask a question?

Who can help ?

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Sanjen Bariki
Sanjen Bariki
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Nov 14, 2023

Hi @Ola Ptashuk ,

 

Welcome to Atlassian community!

Please find the below link to proceed the free account to PAID account.

If yiu are getting any issues, Could you please share the screenshot ..?

 

Regards,
Sanjen

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Sunny Sun
Sunny Sun
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 16, 2023

Hello @Ola Ptashuk

If you are an admin currently, you can upgrade through the billing consol in admins setting. Let me know if you are able to find it! If not, I'm happy to provide some screenshot for guidance! 

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Ola Ptashuk
Ola Ptashuk Nov 20, 2023

Thanks. I finally managed to find it. 

 

I realized I have 2 products under here https://id.atlassian.com/manage-profile/products

Screenshot 2023-11-20 093051.png

But when I go to admin console admin.atlassian.com, it is only one product that shows, and it is not the one that I want to convert into paid subscription. 

 

Maybe I raise another question about this

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Confluence
Confluence
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