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Content Not transfered

vikasj
vikasj
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July 30, 2024

User had an old account and had some content associated with it, but when he changed his email address the content was not transferred. 

 

Please let me know what needs to be done to get my content put under the my current account.

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Trudy Claspill
Trudy Claspill
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July 30, 2024

Hello @vikasj 

Welcome to the Atlassian community.

How did the user change their email address? Did they actually change their email address in their existing account, or did they set up a new account under a different email address?

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