Confluence upgrade (3.4.9 to 3.5.13)

I have same problem already solved in https://jira.atlassian.com/browse/CONF-22040 - but there is no solution.

I followed these steps https://confluence.atlassian.com/display/DOC/Upgrading+Confluence+Manually without success on our testing environment.

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Hi, can you explain what issues you had? Were there any errors with your manual upgrade?

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Hi, I would strongly encourage you to raise a support request in https://support.atlassian.com. So that we could look into your ticket and analyze it accordingly.

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