Confluence space exported to PDF is blank

Mike Secen December 11, 2024

 

I am attempting to export a confluence space to a PDF file.  Up until two days ago this was working fine, but as soon as the exported PDF became longer than one page the PDF is  always blank, except for the header.   

I am exporting to PDF by clicking on the three ... to the right of the Share button and select Export->Export to PDF.  

When this was working correctly, it would typically take the full 30 seconds to export.  When it is exporting only blank pages, it finishes in 11 - 16 seconds.  

I have the following commands in the PDF Stylesheet section under "Look and Feel".   Adding the .pagetitle command fixed the issue for a short time, but then the page again stopped displaying anything but the header.   

 

@media print { @page { size: landscape; } } .pagetitle { page-break-before: always; } div { word-wrap: break-word; } 

As a final comment, I can export to a PDF file using Space Settings->General->Export Space, but this is exported in portrait, and landscape is needed.  

I would appreciate any recommendations 

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Kristian Klima
Community Leader
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December 11, 2024

Hi @Mike Secen and welcome to the Community.

You're the 3rd person, that I know of, who has complained about PDF exports breaking up in the last couple of day. 

I know this doesn't help but at least it's indicative of a systemic issue.

@Atlassian Support - you can scan the Questions section of the Confluence Community from Monday Dec 9 for similar entries.

Mike Secen December 11, 2024

thank you

0 votes
Mike Secen December 11, 2024

Well, I figured out how to fix the issue, but don't understand the cause.   I moved one of the tasks from the backlog onto the board, was able to print.   I then moved that task back to Backlog and it still printed.  But now everything works fine.  Maybe someone has insight into why that action would have resolved the exporting issue.  Thanks

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