Confluence search not working for all articles

Peter Koenen October 13, 2023

We have a problem with our search functionality on our Confluence environment. Some of the articles can't be found, even when searching for the exact article title. 

We figured that after editing and saving the article (without actually making any changes), the article will be able to be found again through the search bar.

Seems like the index of all articles got damaged. We have a lot of articles, so going through all of them and edit/save them again is not a realistic solution.

Is there any way to fix the index? Some of the Confluence documentation refer to a 'rebuild index' option on the General Configuration admin page, but we don't see this option.

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marc -Collabello--Phase Locked-
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October 13, 2023

Hi @Peter Koenen ,

You need to contact Atlassian support to request a reindex.  This often solves the problem you describe.

Peter Koenen October 13, 2023

Thanks, I will try that.

Peter Koenen October 15, 2023

It worked, search is working fine again.

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