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Confluence not start up

Kouros Ershadi
Kouros Ershadi
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March 4, 2019

I receive this message:

DescriptionTimeLevelException

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs)
2019-03-04 22:01:02fatalJDBC exception on Hibernate data access: SQLException for SQL [n/a]; SQL state [HY000]; error code [50000]; could not extract ResultSet; nested exception is org.hibernate.exception.GenericJDBCException: could not extract ResultSet
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Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 5, 2019

Kouros,

Can you confirm your database and version? If you are using the H2 database, then at this point you need to migrate to a supported database.

To do so:

  1. Create a fresh installation of Confluence
  2. Connect it to a supported database
  3. Restore your latest XML backup into the new site.

If you are using a supported database, then please let me know what was done recently on the instance, either if you installed an add-on, performed an upgrade, etc.

Regards,

Shannon

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