Confluence iOS Mobile App - Broken Image error on pages

[Adrian Buckman]

We are trialing mobile access to our Cloud hosted Confluence site using the mobile app.

Access is working fine, pages render fine (so far).

The issue is with images.

For images within pages, we consistently get '(i) Broken Image' messages displayed. The images are there on the laptop.

Question: how do I get images displayed ?

Many thanks

Adrian

[Stephen Sifers · Accepted solution]

Hello Adrian and welcome to the Community!

Thank you for providing details into the issue you’re having along with steps taken to verify the broken images.

I can confirm there is an open bug request for this issue. You may find this bug request at CONFCLOUD-59122. We would suggest you vote and watch this request to receive future updates on its status.

As of now, the workaround is to upload the attachment directly to the page instead of using a reference link from another page.

I hope this helps in your evaluation of the mobile application.

Regards,
Stephen Sifers

[Stephanie Zhang _Product_]

Hey there @Adrian Buckman

I'm a product manager with the Confluence Cloud Mobile team and would love to hear more about your use cases and your feedback overall with our product.

If you're interested in a 30 min feedback session, could you please email szhang5@atlassian.com with your availability? Thanks and looking forward to hearing back!