Confluence email footer weirdness

One of my users pointed out this weird thing with the footers in email notifications from Confluence. Some of the letters seem to be cut off. Looking at these same notifications in gmail, there are image files present that are missing in the Outlook version. Has anyone else seen this or found a solution?

Thx. 

Confluence server 6.1.2 2017-12-15 13_19_20-Clipboard.jpg

1 answer

This widget could not be displayed.

Hi there,

This has been happening in Outlook 2013 and 2016, and we have an open bug for it:

Can you confirm the Outlook version your user is having the issue with?

Regards,

Shannon

Thank you, Kathy!

So it appears indeed it is this bug affecting your user.

There's no workaround at the moment other than to use another email client, but I encourage you and your users to watch and vote on the bug in order to receive any updates and help us keep track fo the number of users who are encountering the issue.

Regards,

Shannon

Thanks for letting me know I can stop trying to fix it on my side :) 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

159 views 2 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you