Confluence Whiteboard - elements unlocking randomly

[Sarah St John]

Has anyone else experience elements on a whiteboard randomly unlocking.

I set up a whiteboard - lock all elements.

a day or 2 later I go to use the whiteboard to find all my previously locked elements now unlocked - often this is just as I'm using the whiteboard in a session.

99% sure that is is not someone going in and unlocking elements - as this happens semi regularly on most of my pre prepared whiteboards. 

Is there any plan to include unlocking to 'whiteboard owners/editors?'

[Tomislav Tobijas _Koios_]

Hi @Sarah St John ,

Whiteboards do have the same restriction abilities as pages. For example, you could select which users will only be able to view/edit, or you could leave it open for everyone.

As you mentioned owners, it is also possible to change ownership of an item (page, whiteboard...) by following the steps mentioned in the official docs: Transfer ownership of your content item 

As for locked/unlocked objects in the whiteboard, I would recommend checking it on one whiteboard which is visible only to your account (to see if that behavior will repeat). Additionally, you could check the whiteboard history to see what has been changed (and by whom) in the last 30 days.

I've tried checking JAC for open suggestions/bugs related to that, but didn't manage to find anything (although I've quickly scanned it): project=CONFCLOUD AND statusCategory!=Done and component = Whiteboard

If this problem repeats itself, you could try to reach out to Atlassian Support and see if they can recreate the issue you're experiencing.

Cheers,
Tobi