Confluence Log error


I am getting below error in my Confluence logs:

2011-07-21 06:45:08,409 ERROR [TP-Processor168] [atlassian.confluence.util.GeneralUtil] completeUrlEncode Error while trying to encode the URL!
-- url: /confluence/display/EEMEADO/SOD+Checks+-+HK | page: 91240649 | userName: anonymous | action: viewpage Unknown protocol: xmpp
at com.atlassian.confluence.util.CompleteURLEncoder.encode(
at com.atlassian.confluence.util.GeneralUtil.completeUrlEncode(
at com.atlassian.confluence.links.linktypes.ShortcutLink.<init>(
at com.atlassian.confluence.links.ConfluenceLinkResolver.makeShortcutLink(
at com.atlassian.confluence.links.ConfluenceLinkResolver.createLink(

Can anyone throw some light on it?



3 answers

1 accepted

This widget could not be displayed.

Try browsing to the page /confluence/display/EEMEADO/SOD+Checks+-+HK and check the contents. There could be some form of link markups that Confluence could not encode.

This widget could not be displayed.

I think it's caused by what it says it is: a malformed URL. This page describes some typical causes.

If this is a new install of Confluence, check the web app context set in the ROOT.xml file in the /confCatalina/localhost folder. In our case (an EAR/WAR install), for instance, our URLs don't have /confluence at the front of it.

This widget could not be displayed.

It could be external too - it looks to me like a user has tried to connect to your Confluence site using an instant messenger client!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

508 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you