Confluence Log error


I am getting below error in my Confluence logs:

2011-07-21 06:45:08,409 ERROR [TP-Processor168] [atlassian.confluence.util.GeneralUtil] completeUrlEncode Error while trying to encode the URL!
-- url: /confluence/display/EEMEADO/SOD+Checks+-+HK | page: 91240649 | userName: anonymous | action: viewpage Unknown protocol: xmpp
at com.atlassian.confluence.util.CompleteURLEncoder.encode(
at com.atlassian.confluence.util.GeneralUtil.completeUrlEncode(
at com.atlassian.confluence.links.linktypes.ShortcutLink.<init>(
at com.atlassian.confluence.links.ConfluenceLinkResolver.makeShortcutLink(
at com.atlassian.confluence.links.ConfluenceLinkResolver.createLink(

Can anyone throw some light on it?



3 answers

1 accepted

Try browsing to the page /confluence/display/EEMEADO/SOD+Checks+-+HK and check the contents. There could be some form of link markups that Confluence could not encode.

I think it's caused by what it says it is: a malformed URL. This page describes some typical causes.

If this is a new install of Confluence, check the web app context set in the ROOT.xml file in the /confCatalina/localhost folder. In our case (an EAR/WAR install), for instance, our URLs don't have /confluence at the front of it.

0 vote

It could be external too - it looks to me like a user has tried to connect to your Confluence site using an instant messenger client!

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