Confluence Jira Charts stopped working

[Damon Curnell]

I reconfigured my app link for JIRA 7.1.7 and Confluence 5.8.5.  To attempt to enable basic authentication.  It failed.  So I deleted the link and recreated it.  Now the Jira-charts macro reports the following error.

JIRA Charts are not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this macro.

Any help would be great

Regards, 

Damon

[Sirko Manthey]

This fixed it for us (re-index of both systems): https://confluence.atlassian.com/confkb/jira-issues-macro-jira-charts-are-not-available-for-your-version-of-jira-777004808.html

Cheers

Sirko

[Tom Van Rossom]

No luck by re-indexing Jira and Confluence :(

Confluence 6.6.1; Jira v7.6.3

Something else I can try?

[Sirko Manthey]

Hi Tom,

since the re-index fixed it for us we did not try anything else.

Cheers

[Jonathan Smith]

Tom,

  Did you ever resolve? I am running into this as well - only other thing I found was to index from scratch:

https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html

I am going to try this soon.

[Tom Van Rossom]

I think it started working again, without doing anything

[Sirko Manthey]

Hi Damon,

we suddenly encounter the same issue with confluence 5.10.8 and JIRA 7.2.6. Do you still have that problem or if not, would you mind sharing your findings in resolving it?

Thank you so much

Sirko