Confluence Guests to use for Intranet

Question

Hi everyone,

we are cutting our budget, we had all people with license for Confluence, most of them never used it enough - so we took out some of the access. 
As we had Intranet made in Confluence, we want to keep access for all employees, even they do not have Confluence access. We can have 5 guests for every licensed user, does it make sense with such case? Is that doable with such setup?

Most users anyway just need read access. We want to save and do not move to other solution.

Thanks

Ste Wright · Accepted Answer

Hi @Gleb Shchegolev

It might be possible (depending on the number of guests vs paid users) - but it's not the main use of the feature.

See this help page:

Important policy information
You may not convert current or former paid users to guests. The purpose behind the guest feature is to invite users outside of your organization.

Atlassian reserves the right to restrict your access to the feature if you’re not using it in compliance with this purpose and the guidelines outlined in Atlassian documentation. Atlassian also reserves the right to change the ratio of guests to paid users.

^ Atlassian have designed the feature to allow for external users to access your instance - and if your users have been paid users before, you won't be able to convert them to Guests.

You'll also find Guests are for a single Space, not the entire instance.

Ste

Trudy P Claspill · Accepted Answer

If converting previously licensed users to Guests is not feasible (see @Ste Wright 's response), and the users need only View access to the information you might consider an app like this one:

Instant Websites for Confluence

This is just one third party app that provides a method for "sharing" your Confluence information without have to grant the recipients licenses to Confluence itself. Here's another:

External Share for Confluence

Note that I have not actually used either of those apps, and am not offering a recommendation for them. I am simply making you aware of other options for sharing your content.

You can also look at the Share Public Link option.

https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/