Confluence App for Microsoft Teams does not fetch spaces properly

Robin Prünte
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March 24, 2023

I installed the Confluence App on our Microsoft Teams. 

We have 2 instances of Confluence.

For one of the two, confluence app does not fetch the spaces of the instance at all.

The result is, that i can neither create nor attach pages from this instance on my MS Teams.

Did anyone encounter the problem in the past?

I want to mention that said instances domain was renamed once in the past, the other instances domain was not.

Aside from this i have no clue where this problem might come from.

Please send help <3

1 answer

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Teng May 27, 2023

Hi encounter a similar issue. I was able to add a page from Sandbox but not production.

Ingo Wenke August 21, 2023


was any solution available? We have same issues.

Jira works fine, but Confluence does not load any content (endless spinner or blue lock).

Teng August 21, 2023

I contacted support and they solved it for me, after some troubleshooting at their end. I have changed the site URL once in the past if that helps.

Ingo Wenke August 21, 2023

Thank you for the update. I've contacted support now, too.

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