Confluence 4.3 not working after upgrade

Shawn Ashmore
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September 27, 2012

We mistakenly tried to upgrade before renewing license. We then followed the procedure here (https://confluence.atlassian.com/display/DOC/Upgrading+Beyond+Current+Licensed+Period?focusedCommentId=302812303&#comment-302812303) to finish the upgrade (4.0 to 4.3). Now all plugins are missing and we cannot see/access spaces from the dashboard, we cannot edit any content, and menus do not render properly. What to do now?

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Jeison
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2012

Hi Shawn,

I'd suggest that you raise a support ticket at http://support.atlassian.com, so that the engineers can see exactly what is happening.

Cheers.

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