An user installed a Confluence cloud macro app from marketplace which is developed by our team, The user can able to publish the macro but the problem is that user getting Unknown macro:xxx on published page.
When investigated the AddonSettings database table we found that User's ClientKey is of different format then the usual guid structure which reads like 'Confluence:1234567890'
We wonder why that particular user was assigned ClientKey of different format? Was this a reason that the user getting Unknown macro:xxx issue? If so, how to fix this problem?
Screenshot 1: Unknown macro error on Published page.
Screenshot 1: That user's clientKey value from Addonsettings table.
Thank you for raising this with us. I am not familiar with this particular issue but I would recommend raising your question with the Atlassian Developer Community instead. There, users who have also developed add-ons within their team and are having the same issue can help you with this.
Let me know if you have any trouble.
It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events