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Changing a users contact email

Hi,

We have updated a users account email to a completely different email address but are unable to update the contact email address.

 

Is this a possibility or do we need to delete the account and start again (this is not ideal)

2 answers

Hi @Cameron Dostal

Here is the documentation regarding the user mail update. https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html 

Hope this helps,

Regards,

Kevin.

Thanks for the answer @Kevin Johnson 

 

I cannot find in that page an area which covers my issue, as you can see the user has 2 different email addresses that need changing. The below zacj needs to be removed.

Can you assist?

 

Snipaste_2021-04-23_14-20-47.png

I will assist you for sure @Cameron Dostal , How did you exactly change your email address can elaborate on that? 

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